Reach Out to Us
If you need help with your account, deposits, withdrawals, technical issues or general feedback, Millionpot's support team are here to help. Our advisers can assist with account verification, payment queries, game access and responsible gambling enquiries. Contact us any time for a quick response; we offer multiple convenient channels, and will guide you through any issue or question to ensure your account and play are handled promptly and securely. We aim for quick replies and clear, helpful guidance.
| Department | Contact |
|---|---|
| Customer support (account & payments) | [email protected] (email & live chat) |
| General enquiries (site info) | [email protected] (general enquiries) |
| Affiliate enquiries (partner team) | [email protected] (partner enquiries) |
| Phone (UK line) | +44 20 7946 0827 (calls only) |
| Working hours (response window) | Mon-Fri, 09:00-18:00 (UK time) |
Email Assistance
For detailed queries, account-related issues or requests that require documents, please email [email protected]. Email is our preferred contact method as it lets you attach files and provides a written record. Include a clear subject line and up-to-date contact details so we can respond promptly. Missing or unclear information may delay resolution.
Send Us a Message
Get in touch Name Email Message Send messageResponse Time
Our support team aims to respond quickly. Most enquiries are answered within one business day. Simple requests like account queries or payment checks are usually resolved fast. More complex issues, such as KYC appeals or disputed transactions, may take longer and require extra checks; response times will vary depending on the case. Thank you for your patience.
Feedback
We welcome your feedback, suggestions and ideas to help us improve the site. Please use the feedback form, live chat or help centre to tell us what works well and what could be better. All submissions are reviewed carefully and help shape future updates to features, promotions and support. Thank you for helping us make the site more useful for everyone.