Privacy & Data Protection
At Millionpot we take your privacy seriously. This page explains what personal information we collect when you use our site, how we use and protect it, and the choices you have about your data. We aim to be clear about account data, transactional records and the technical information we hold so you can make informed decisions about your privacy.
Types of data we collect
We collect information you provide directly, information generated through your use of our services, and information from third-party sources where applicable. This helps us operate accounts, process payments and maintain a secure service.
Personal data
Personal data includes your name, date of birth, address, email, phone number and identity documents when required for verification. We also store account credentials such as your username and password (passwords are stored in hashed form).
Technical data
Technical data covers device identifiers, IP address, browser type, operating system, device settings, and other diagnostics. This information helps us provide a responsive service and diagnose technical issues.
Transactional data
Transactional data includes deposits, withdrawals, game play history, wager amounts, wins and losses, payment method details, and time-stamped records of account activity. We keep this information to process payments, prevent fraud and meet record-keeping obligations.
How we use your information
We use your data to create and manage your account, process transactions, perform identity and risk checks, support customer service enquiries, and help detect and prevent fraud. We may also use aggregate or anonymised data for analysis and to improve our service.
Data protection practices
We implement technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. This includes encryption of sensitive data, access controls for staff and regular security reviews. Access to personal data is restricted to those who need it to perform their role.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, support login sessions and measure how our site is used. Some cookies are essential for the service to function, while others support analytics and personalised content. You can manage cookie settings through your browser, but disabling certain cookies may affect site functionality.
User rights
You have rights in relation to your personal data, including the right to access, correct, restrict or object to processing, and the right to request deletion where permitted by law. You may also have the right to data portability in certain circumstances.
Access, correction and deletion
If you wish to exercise your rights, contact our support team with your request and any proof of identity we reasonably require. We will respond and provide information about the next steps. In some cases we may retain certain data to comply with legal or regulatory obligations.
Information sharing and third parties
We may share personal data with payment processors, identity verification providers, regulatory authorities and other service providers who perform services on our behalf. These third parties are contractually bound to protect your data and may only use it for specified purposes. We do not sell your personal data.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated through the site or other reasonable means. Please check this page periodically for the latest version.